This privacy policy was last updated November 2023.
The terms, “HFO”, “we” and “us” refer to Heirloom Family Office. HFO is committed to protecting the privacy rights of those who visit our website. We will take every step to maintain the confidentiality of your personal information. This Privacy Policy governs HFO’s collection, use and/or disclosure of individuals’ personal information. Personal information means any information about an identifiable individual.
Purpose
HFO is required to collect and use personal information from customers and prospective customers in order to provide information about its products and services. We will not disclose your personal information to any unrelated third party without your consent or unless we are required or permitted to do so by law. HFO will not use personal information for any other purpose other than identified in this Privacy Policy or as otherwise identified at or before the time of collection.
Collection and Use
Website Visitors:
HFO does not collect any private information on visitors to its website. During your visit to HFO’s website, no IP addresses are stored, or cookies used to identify or record your session activities.
Newsletter subscribers:
Upon a User’s request, HFO will ask for, and store, individuals’ name and email address solely for the purpose of distributing newsletters and other information relevant to the requesting User. Personal data will not be subjected to automated decision-making or profiling and will only be used for the purpose intended and disclosed.
Accountability:
HFO is accountable for all personal information gathered under its care and control. Any questions relating to HFO’s handling of personal information can be directed to us at info@dzh.6bf.myftpupload.com.
Limits for Collecting, Using, Disclosing and Retaining Personal Information
HFO, unless required or permitted by law, does not collect, use or disclose personal information, except when it has obtained consent. In all cases, HFO limits the amount and type of information collected to that which is necessary to meet the purposes described above. HFO undertakes to keep all personal information it collects strictly confidential. All information that does not have a specific purpose or that no longer fulfils its intended purpose will be destroyed in a secure fashion. HFO will only retain personal information for the duration of its intended use or as otherwise required by law.
Third Parties and Service Providers
With your consent, we may obtain personal information about you from third parties. This information helps us to assess your eligibility for certain products and services. We may also disclose your personal information to service providers. However, we will ensure that service providers have similar safeguards and a similar privacy policy or that they agree to abide by ours. We are also obliged by law to provide your information to regulatory bodies as required, to government agencies or law enforcement agencies with a legal right to collect such information, or when we are in receipt of a valid court order or search warrant.
Consent
In providing personal information to HFO, you agree and consent that HFO may collect, use and disclose your personal information as outlined in this Privacy Policy or otherwise identified at or before the time of collection. If you do not agree, you should not provide any personal information to HFO. This, however, may render HFO unable to provide certain services to you. If you have asked us to provide you with information about our services or if you are receiving information about our products and no longer wish to, you may ask that we cease doing so at any time. If HFO requires personal information for a new purpose, it will seek consent for such new use. You may withdraw your consent at any time.
Safeguarding Personal Information
HFO respects the privacy of its customers and potential customers and will protect that privacy as vigorously as possible. HFO stores personal information in electronic and physical files that are secure and to which access is restricted. We also provide training to our employees so that they will understand the need for confidentiality when dealing with your information.
While HFO’s website may provide links to other websites, please be aware that HFO has no knowledge or control over your personal information on those websites and assumes no responsibility with respect to those websites. Please ensure that you review the privacy policies of the websites to which you link or that you view.
Accuracy of Personal Information
HFO makes every effort to keep personal information accurate, complete, and current. HFO will update any changes to personal information when received with the onus being on you to provide us with such updated information. If HFO holds personal information about an individual which can be established by the individual to be inaccurate, HFO will take reasonable steps to correct it.
Access to Personal Information
All individuals have access to their personal information when requested. HFO will respond to written requests within 30 days of receiving notice. We will keep records of inquiries and/or objections and will document their resolution. HFO will conduct all investigations in a timely, fair and impartial manner and we will address and respond to any concern you may have about our handling of your information.
Existence of Individual Rights
In addition to having access to their personal information, and the right to rectify personal data held where it is incorrect or incomplete, individuals also have the right to restrict or suspend processing of personal data. When necessary, individuals also have the right to complain to a supervisory authority.
Date: 11.2023